Key Performance Indicators: Developing, Implementing,and Using Winning KPIs by David Parmenter

My rating: 4 of 5 stars


This book cuts through the noise and gets straight to what KPIs should be tools that drive behavior and align with strategy. Parmenter’s key point is that not all metrics are KPIs. Real KPIs are non-financial, measured frequently, and tied to team actions.
The 12-step model for implementation is practical and detailed. It’s not a one day fix, but it gives you a clear roadmap. I found it especially useful for structuring KPI tracking in software project I currentlty working on.
If you’re in charge of performance at any level, this book helps you stop tracking what’s easy and start measuring what matters. Definitely worth reading.



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